The Neve Group, LTD.
Certified Public Accountants &
Consultants
1000 Germantown Pike, Suite C-5
Plymouth Meeting, PA 19462-2483
(610) 278-8400 Tel.
(800) 887-1714 Fax
nevegroup.com
DacEasy Services Agreement
This
agreement between The Neve Group, LTD.
and Client is to confirm our mutual understanding
of the terms of our engagement and the nature and limitations
of the services we will provide.
We will assist you or your designated employees with the installation,
implementation, configuration, or re-installation of DacEasy
software products on your designated computer(s). If necessary,
we will provide assistance and training as requested by you
in setting up the installed software to function as agreed.
Such assistance may require modifications to the windows registry
or certain system files stored on your computer(s), and you
consent to such modifications. We will instruct you and train
your users on how to use the system according to your expressed
needs.
Preliminary time estimates (if applicable) are based on our
evaluation of the computer(s) you have, the extent of your involvement
and the complexity of the engagement. Additional problems may
become evident or additional work may be requested or required.
It is understood that the time required to complete a designated
task is subject to many variables and that no upper limit on
time required to complete a designated task is implied by a
preliminary estimate, either written on verbal. Should we encounter
unusual circumstances that would require us to expand the scope
of this engagement in order to complete the stated objectives,
we will, of course, discuss them with you before beginning the
additional work. Our policy is to adhere to generally accepted
accounting principles (GAAP) in configuring the financial information
to be generated from your computerized accounting system.
It is our recommendation that you obtain the latest available
version of the DacEasy software packages you are implementing.
This will assist us in training your specified users on the
latest available features and benefits. The latest version available
is DacEasy v2010 (release date June 2009). In addition, if specific
forms or checks are required, we advise you to place your order
early in the implementation process, since ten days to two weeks
is generally required. DacEasy software modules and upgrades
can be ordered directly from The Neve Group, LTD.
In addition, as a Sage Forms Partner, The Neve Group, LTD. can accommodate all of your forms/checks
needs, at reasonable prices. Please advise us if you need to
place an order for software or forms/checks. It is understood
that this engagement does not include the audit, review, or
compilation of any financial statements generated from your
computerized accounting system, and we will not express an opinion
or any form of assurance on them. It is understood that this
engagement does not include the preparation of any income tax
returns, and we will not provide any tax advice. Our engagement
cannot be relied upon to disclose errors, irregularities or
illegal acts, including fraud or defalcations that may exist.
However, we will inform you of any such matters that come to
our attention unless they are clearly inconsequential.
Our fees will be based on the actual time spent on the engagement,
either on site or off site, at the standard DacEasy support
rate of $145 per hour billed in quarter hour increments, such
rate guaranteed for 90 days from the date of this agreement
and subject to adjustment after that date without prior notice.
Travel expenses are billed at a flat rate of $45 per hour and
55 cents per mile. Any other out of pocket expenses directly
related to our engagement will be billable as reimbursable costs.
. In the event that you REQUIRE our services be performed after
5 PM (based on Eastern Time Zone) or on Saturdays and/or Sundays,
our support rate will be $170 per hour billed in quarter hour
increments Invoices will be rendered at the conclusion of each
calendar month at a minimum, and are payable upon receipt. Interest
will be charged at the rate of 2% each month on balances past
due 30 days. It is the policy of our firm to require
a retainer in the amount of $500 to be paid prior to or at the
commencement of services. This retainer will be applied
against charges as incurred. If a credit card is placed on file
(please complete the section on credit card at the end of this
agreement) at the onset of our engagement, a retainer in NOT
required.
It is also understood that consulting, tax planning, tax return
preparation and other services provided by the firm of The Neve Group, LTD. are available and billed
at other rates or under other price schedules (or engagement
agreements) which will be provided upon request. It is further
understood that DacEasy support services are billed periodically
with payment due upon receipt of invoice on a pay as you go
basis.
For purposes of this agreement, The Neve Group, LTD. services do not include the sale of any
computer hardware, network software, service or peripherals.
The Neve Group, LTD. will only
provide network operating system consulting and/or revisions
as it applies to the proper installation, configuration, and
ongoing operation of DacEasy. As a Microsoft
and DELL Partner, we can certainly handle network or
computer hardware consulting if needed. If computer hardware
and/or network assistance is required beyond or in conjunction
with this engagement, hardware sales quotations and an Information
Technology Services Agreement are available under separate
cover, but are not part of this agreement. Please advise us
if you need to discuss your other information technology requirements.
Our liability for damages with respect to the service provided
shall in no event exceed the charges previously paid by our
client for these services. The manufacturer of those products
provides warranties for the computer software and hardware products
installed as part of this engagement. We offer no warranties,
expressed or implied, regarding the functionality of capabilities
of the software of hardware products installed as part of this
engagement.
We appreciate the opportunity to be of service to you. Please
indicate your acceptance of this agreement by signing below
in the space provided.
AGREED AND ACCEPTED BY:
_______________________________________________________________________
Representing Client (Date)
______________________________________________________________________
Print Name
By signing on the above line, I hereby personally guarantee
payment for services provided.
If authorizing The Neve Group, LTD. to charge
your invoiced fees (upon approval) to a credit card, please
provide your credit card information below:
CARD (Circle One): VISA MASTERCARD AMERICAN EXPRESS
NUMBER: EXPIRATION DATE: _____________
NAME AS IT APPEARS ON CARD: _________________________________________________________
AUTHORIZATION SIGNATURE: ____________________________________________________________
Please execute this agreement and return via fax to 800-887-1714,
or via US Mail to the above address